Warranty

 

We offer Electric Bikes from trusted, world-leading manufacturers,  Warranties cover manufacturing faults and defects. They do not cover damage caused by crashing, abuse, or general wear and tear. Warranty periods:

Scooter 1 year
Motors 1 year
Batteries, chargers, and controllers 6 months

If you feel that any item purchased from Electric Scooter Shop has developed a fault, please contact us before returning goods as many problems may be solved without you incurring freight costs (unfortunately these can not be covered by Electric Scooter Shop). If your products need to be returned, you must provide proof of purchase, and we ask that returned products are clean. Returned products will be assessed by our Warranty Department, and replacement products will be dispatched once approved. We will contact you in cases that are not deemed to be valid for warranty. Electric Scooter Shop is dedicated to your satisfaction and providing the best possible shopping experience, so we will endeavor to resolve any problem you have as quickly and efficiently as possible.

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